Logo
  Ibadan  .  Lagos  .  Port-Harcourt  .  Abuja   | Sitemap
     
 
Call Recording and Monitoring Systems
 

FUSION Series 7

Recording, Monitoring, Analytics
and Multi-dimensional Reporting Tools

Whether you record calls full-time for compliance and risk management, or randomly for quality monitoring, Fusion Series 7 provides fast and easy-to-use options that simplify complicated tasks, satisfy your strictest compliance standards and give you the best value for your money.

Fusion Diagram

Fusion Series 7 is comprised of several innovative solutions that can be conbined to meet the specific needs and requirements of your business:

Praetorian Voice recorder
The Praetorian recorder is a turn-key system for continuous, random, scheduled, API triggered (selective) or on-demand recording that digitally records and stores every agent-customer interaction.

Mentor QA Suite
The Mentor QA Suite provides the necessary tools to improve your agents’ performance, and deliver quality service to your customers while presenting a consistent and accurate corporate message.

Telecom BI Suite
The Telecom BI Suite incorporates multi-dimensional analysis and reporting, usage accounting, enterprise network licensing, multi-site integration, centralized reporting and the replication of voice data.

 

 

 

 

 

 

 

 

 

 

 

 

 


    PRODUCTS  
    Digital Switching Systems  
    Contact Centre Management Systems  
    Intelligent Service Level Management  
 
   
Call Recording and Monitoring Systems  
    Enhanced 911 Products  
    iNTX Point-to-Point Microwave Radio  

  HEADQUARTERS
 

Interchange Technologies Limited
ANCE Building (2nd Floor)
Magazine Road
Jericho, Ibadan,
Oyo State.

   
  +234 (0) 2 751 0810, 2 871 3562
  0807 395 6688
 
Homepage  |  About us  |  Products  |  Services  |  Contact us
© 2008 Interchange Technologies Limited. All rights reserved